Useful links

Crisis and Urgent Support

  • Crisis and Urgent Support Wellbeing and Mental Health Helpline Tel: 0800 915 4640 (Mon-Fri 7pm-11pm or Sat-Sun 12pm-12am)
  • Walsall and Dudley Crisis Team: hours (9am-5pm), please contact your care coordinator or local Community Recovery Service.Out of hours (after 5pm or on holidays/weekends), please call the number that has been provided to you via your mental health team or alternatively please contact the hospital switchboard on 01922 607000.
  • Samaritans helpline Tel/Text: 116 123

Anxiety and Panic

Abuse – Domestic, Sexual and Rape

  • Women’s Aid Tel: 0808 2000 247 or for women and children exposed to domestic violence .
  • Action for Elder Abuse Tel: 0808 808 8141 or a helpline (Elder Abuse Response) offering information, advice and support for those who suspect that an older person is being abused or for older people who are being abused.
  • Rape Crisis Tel: 0808 802 9999 or body for a network of independent Rape Crisis Centres who provide specialist support and services for victims and survivors of sexual violence or childhood sexual abuse.
  • Black Country Women’s Aid:  0121 553 0090
  • To provide support in a safe and non-judgemental environment for non-abusing parents and carers whose children have been sexually abused.

Alcohol, Drugs, Gambling

  • Alcoholics Anonymous –
  • GamCare Tel: 0808 8020 133 or, advice or support for anyone affected by gambling for family members/ friends of alcoholics
  • Adfam is the national charity working to improve life for families affected by drugs or alcohol.


  • Cruse Bereavement Care We offer support, advice and information to children, young people and adults when someone dies. 
  • Compassionate Friends Tel: 0345 123 2304 (Daily 10am–4pm & 7pm–10pm)  Support and friendship for bereaved parents and their families. 
  • Miscarriage: Miscarriage, Stillbirth



  • The National Autistic Society: Offer practical advice, support and information to those diagnosed with Autistic Spectrum Disorder. Support also extends to their families, carers and professionals involved
  • Autism West Midlands: Free online learning about autism for families and professionals. Fundraising. Types: Adult Support, Family Support, Post Diagnostic Support.

Eating disorders

  • Beat - Beating Eating Disorder Tel: 0300 123 3355 or Helpline: 0845 634 1414 (adult) / 0845 634 7650 (youth) Supports people affected by eating disorders.


  • Stand Alone offers support services to prevent estranged adults becoming vulnerable. We talk openly about the experience of family estrangement to help others lead lives that are less isolated.


  • OCD Action Tel: 0845 390 6232 or Provide support and information to anybody affected by OCD.


  • LGBT Foundation Tel: 0345 3 30 30 30 or email:  Advice and support in relation to LGBT issues.


  • CALM (Campaign Against Men Living Miserably) Tel: 0800 585858 (Helpline open 5pm-midnight) A charity dedicated to preventing male suicide.
  • Men’s Advice Line Tel: 0808 8010 327 or Helpline for male victims of domestic abuse.

Money, Debt and Advice

Older People



  • Relationship therapy, sex therapy, Young people’s counselling, Domestic Abuse perpetrator program and Women’s support service.


  • National Self Harm Network individuals who self-harm to reduce emotional distress and improve their quality of life and to support and provide information for family and carers of individuals who self-harm.
  • Self – Injury Support Text: 07537 432444 (Tuesday, Wednesday and Thursday, 7pm–9.30pm) For women affected by self-injury, whether their own or that of a friend or family member.


  • Papyrus: Prevention of Young suicide•
  • SOBS – Survivors of Bereavement of Suicide Tel: 0300 111 5065 (Monday to Friday 9am–9pm)www.uksobs.orgSupport for survivors of bereavement of suicide.


  • Depend organisation offering free, confidential and non-judgemental advice, information and support to all family members, spouses, partners and friends of transsexual people in the UK.
  • Beaumont Society: 01582 412220 National 24-hour helpline and other support for transvestites, transsexuals, their partners and families. Self-help organisation offering advice on crossdressing and gender dysphoria. Social functions, magazine for members.


  • Victim Support If you've witnessed or been a victim of a crime, you can talk to Victim Support on their free and confidential helpline.Support line: 0808 1689 111 Email using the online contact form


  • Combat Stress Tel: 0800 138 1619 or Mental health support for veterans and their families.

Youth and Children

  • Childline –Helpline: 0800 National Helpline for children and young people in trouble or danger. Children can call free from any telephone including phone boxes and the numbers will not show up on the phone bills.Children will be able to talk to a counsellor who can put them in touch with other people who can help if the child consents.
  • Text counselling service for under 25s
  • Young Minds Crisis Messenger Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis. If you need urgent help, text YM to 85258 All texts are answered by trained volunteers, with support from experienced clinical supervisors Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
  • The Mix: If you're under 25, you can talk to The Mix for free on the phone, by email or on their webchat. You can also use their phone counselling service, or get more information on support services you might need. Freephone: 0808 808 4994 (13:00-23:00 daily)
  • A place for you to get advice and information about counselling in the UK, if you're aged 12-25
  • Child Bereavement UK Child Bereavement UK helps children, parents and families to rebuild their lives when a child grieves or when a child dies. 
  • NSPCC Tel: 0808 800 5000 discuss or report a concern about the safety or welfare of a child.Tel: 0800 1111 for 18 and under
  • HOPELineUk Young Suicide Prevention Tel: 0800 068 4141
  • MindEd educational resource on children and young people’s mental health for all adults.
  • Mosac Tel: 0800 980 1958 or Supporting all non-abusing parents and carers whose children have been sexually abused.
  • Young MindsTel: Parents helpline 0808 802 5544 (Monday–Friday 9.30am–4pm) Support for parents and carers concerned about their emotional or mental health of under 25’s.
  • Stepping Stones Young person’s 16-25 homelessness and housing support.
Online Therapy